Owner Information

Perfect Stays specialises in marketing luxury holiday homes to discerning guests.

We pride ourselves on a truly personal and flexible service. A service which is bespoke to each of our property owners, and the guests that choose to stay in their beautiful homes.

Our personal, knowledgeable and professional service help property owners to enjoy excellent levels of income from their property. Renting your home can sometimes be a hard personal choice, or sometimes an important business decision – We want to build long term relationships with our home owners so we listen to what you want from the rental of your home and fit our service offering around this.

Never Rented Before?

If you’ve never rented a second home before, we’re here to help you every step of the way. Whether you own a property that you think may be a great fit for our portfolio, or looking to buy a property or land, we can advise and assist with every aspect – from conceptual drawings and legal compliance to décor, fixtures and fittings. (We could maybe link to our blog post about Pentyak ‘Read about the story of Pentyak, a stunning new-build that we had the privilege of watching and assisting in the development of’)

If you have a property that fits the Perfect Stays standards, or are planning on purchasing or developing one, then we may be able to help you create a rental success.

Innovative Website

Our website is our shop window, and we never cease to improve the user experience by embracing new technology. With a fully responsive website, users can easily navigate, search and learn more about your home, whether using a desktop, tablet or mobile. We further enhance this experience with beautiful photography, HD videos, interactive floor plans and detailed descriptions for each property.

Our market-leading, fully responsive website illustrates the full beauty of our properties to current and future guests alongside helpful and informative property information, making them confident in their purchasing decisions when booking a holiday through us.

Premium Rental Income

We pride ourselves on achieving a premium rental income for our property owners by applying our market intelligence through experience and careful research to create a bespoke pricing structure for each property. Aggressive marketing campaigns, carefully targeted PR and continually adapting SEO ensures that Perfect Stays is always reaching and attracting the right clientele. Browse our Case Studies and Owner Testimonials to see what we could achieve for your property, and take a look at our Marketing & PR section to see how we reach our target customers.

Free Property Appraisal

If your property meets with the Perfect Stays guidelines, we’ll come out and visit your property so that we can provide you with a free appraisal and provide a detailed rental projection should your property be a great addition to our portfolio. Call us on 01208 895570 or submit an Owner Enquiry here.

Rental Projections

Our rental projections are very detailed and based on our exceptional knowledge of the exclusive property rental market. Our bespoke rental income model can generate gross revenue forecasts by each letting period and by week, including short breaks as well as the total number of nights. It also deducts our commission so that you have a transparent view of your property rental potential.

Commission Charges

We charge a fixed rate commission, plus VAT, on all bookings that we take on your behalf. Commission rates are tailored to each property and are dependent on their income potential.

Owner Stays

We offer a great degree of flexibility when it comes to owners staying at their own properties, which is how we feel it should be. In addition to this, we do not produce inflexible service contracts that restrict owners to a tiny amount of peak availability, or charge them lost commission when they book to stay at their own property. All our owners have different requirements of their property and we build a contract around what works for all involved.

Protecting Your Home

By providing an entirely personal booking service to potential guests, we speak with each and every booking prior to confirming to make sure that we’re matching the right guests to your home. Not only does this ensure your property is being enjoyed as it’s intended to be, but establishes a great customer relationship with your guests to keep them coming back.

We take a paid-in-full security deposit prior to each guest’s arrival, which allows us to mediate a quick and effective resolution to any matters of damage to your home that may occur during a guest’s stay. Fortunately, instances such as this do not happen very often, however accidents do happen so it’s important to know you are working with an agent that has your interests in mind.

We Stay Too!

Part of our high level of service is our ability to advise guests from personal experience of the property and the area, which we glean by staying as a team at each new property. This allows us to make advisories on improvements, where applicable, and knowledgeably advise potential guests on all aspects of their stay, allowing them to feel confident that they have chosen the right house and ensuring they get the most out of their stay.

Inclusive Concierge

We provide a telephone concierge service to all guests as standard, to help them get the very best out of their stay and the local area. Planning all of the aspects that make a holiday great can be extremely time consuming, so our customers value insightful input on the local area from our team and the time saved in not having to take care of all of the organising themselves. By helping guests get the best out of the local area, they are far more likely to return which is key to rental growth. The concierge service is available to our owners too!