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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
Gift an unforgettable holiday this Christmas. Ask our team about gift vouchers or buy online.
Perfect Stays® was founded in 2011 by husband and wife team, Tina and Scott Fairhurst. They realised that guests wanted more from self-catering holiday agencies. More than a lovely home away from home; more than a prime location; more than pages and pages of choice.
Tina and Scott saw that a home and a place are only half a holiday - and the amount of choice can be just too much. They had a vision: to provide an exclusive, curated collection of holiday homes and to enhance guests' experiences through an inclusive concierge service and team expertise. This vision was the driving force behind Perfect Stays®.
From the beginning, Tina and Scott were passionate about building a hand-picked portfolio of high-end, exclusive properties that couldn't be found elsewhere. Their focus was always on quality over quantity, and they believed in personally visiting every house to ensure standards remained consistently high.
Born from a passion for quality and a deep love of our region, Tina and Scott wanted to prioritise "experience above all" to ensure guests get the best out of the local area and their stay. They believed in a whole holiday experience, which included valuable local information, insider tips on where to go, and a wide range of lifestyle services.
This personal and knowledgeable approach has always been at the heart of Perfect Stays®, and it's why we offer a concierge service at no extra cost to our guests. Our team of local experts go beyond accommodation, providing tailored experiences that showcase the best of the South West.
In 2015, Scott passed away suddenly. This was a devastating loss for Tina and the rest of the small team. With grit and determination, they made it through this challenging period together and ensured Perfect Stays continued to excel.
Over a decade on, our team of local experts has grown from two to more than 20, but our founding vision and values always remain true. We continue to provide truly exceptional travel experiences for discerning guests, and our unwavering commitment to a bespoke, personal approach sets Perfect Stays® apart every time.
This approach to outstanding service extends to our valued property owners. We build long-lasting, personal relationships with them, which are founded on mutual understanding, trust and shared goals. First and foremost, we recognise that the properties on our portfolio are beloved homes, and we appreciate our homeowners' commitment to sharing them with our guests and helping our local economies thrive.
We're proud of our roots in the South West and passionate about supporting the communities and businesses that make our region so special. By championing responsible tourism and carefully limiting our portfolio growth, we avoid oversaturating areas. This, in turn, adds to the exclusivity of our portfolio and enhances booking performance for our homeowners. A cyclical benefit that supports year-round income for businesses in the South West.
We love to inspire our guests at every opportunity. The beautiful images on our website are just the beginning, backed by our team's deep destination knowledge and the unforgettable experiences offered through our dedicated concierge service.
The actions we take, the businesses we work with, and properties we represent all undergo the same scrutiny. They're nothing short of the best. To that end, all our properties are exclusive to Perfect Stays to ensure zero compromises in our portfolio.
The places surrounding our holiday homes are integral to our guests' experiences. As a local, independent company, we work hard to support and elevate our area's communities as well as brilliant businesses that serve our guests. We also limit our portfolio per location to avoid oversaturation and drive sustainable growth that's beneficial to all.
Our team's passion and enthusiasm are infectious. People are at the heart of our business and we genuinely care about the complete experience of every guest and every homeowner. We take the time to listen to our customers and learn about their needs and the little details that make all the difference.
We're committed to protecting the beautiful landscapes we call home. We're working to reduce our environmental impact, support eco-friendly practices, and inspire our guests and partners to join us in creating more sustainable travel experiences.
We nurture positivity, personal development and inclusivity. We invest in our people to ensure our team is challenged, fulfilled, and maintain the highest level of customer service.
“Simply the best holiday rental company in the South West. Admin, support, attention to detail, people are all of top quality.”
Simply the best holiday rental company in the South West. Admin, support, attention to detail, people are all of top quality.
Our phone lines will be closed to incoming calls from 3pm today (Friday 12th December) while we're at a team event.
Please email any general enquiries through to us at info@perfectstays.co.uk and our team will respond when the office reopens on Monday morning at 9am.
Should you wish to confirm a new booking, please feel free to do so online via our website.
If you're staying at one of our properties and require urgent maintenance assistance, please refer to the Guest Information Folder or Tablet in the property. Here you'll find the relevant property maintenance and housekeeping telephone numbers on the first page of the folder, or by selecting 'Contact Us' in the left hand bar of the tablet. This information would also have been emailed to you at the time of paying your final balance.
Thank you.
