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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
Founded in 2011 by a husband and wife team, Perfect Stays® was born from a simple vision: to offer more than just a beautiful home or prime location. Our guests seek a complete holiday experience, so pairing truly luxurious properties with local expertise and a bespoke concierge service has been our focus from the start.
15 years later, having grown from a team of two to more than 20 passionate holiday specialists, our founding values remain unchanged. We hand-pick every home, champion responsible tourism through a deliberately curated portfolio, and bring unrivalled knowledge of the South West to every guest we welcome and every homeowner we work with.
In March 2026, Perfect Stays® joined the Travel Chapter family, marking an exciting new era for our brand. Now supported by a wider network of like-minded businesses, we're proud to build on everything we've created since it all began, continuing to deliver exceptional experiences for our guests, our homeowners, and our team.
Our ethos is simple: we want to match our guests to the property that is best suited to their occasion and group requirements, and once found, we want to make sure that they can truly maximise their time and enjoyment through our in-depth local knowledge and concierge service.
Luxury self-catering is about so much more than accommodation. It’s about the whole experience – from researching and booking, finding the best restaurants and tucked-away gems, to a reluctant departure – and we aim to make it a seamless one.
We are passionate about inspiring people and delivering exceptional customer experiences and unrivalled quality in everything we do. The dedication of our incredibly hard working team to deliver outstanding customer service is the core of our business.
If you’re interested in joining Perfect Stays® and believe your skills and experience will add value to our growing team, please view our current career opportunities.
We aim to work with a different local charity each year. From rainbow runs and bake sales to office sweepstakes, summer fetes and Christmas jumper days, our team loves coming together to raise funds and awareness for organisations in the South West.
In 2026/27, we're proud be supporting Cornwall Air Ambulance and Devon Air Ambulance. Every year, millions of people visit the South West to relax, reconnect and make lasting memories. Should the unexpected happen, CAA and DAA are there to provide critical care, supporting local communities and visitors when it matters most. Despite the essential role they play, both charities rely entirely on the generosity of supporters to keep their critical care teams running.
Find out how you can support our fundraising efforts for our chosen charities.
Our first-ever impact report reflects our commitment to transparency, sustainability, and long-term progress. It celebrates what we’ve achieved so far and outlines the next steps in our journey to support our people, our communities, and our planet.
We’re incredibly proud of how far we’ve come - but we know this is just the beginning. Download our full impact report for FY2024/25 below.
If you have any questions about our booking process, you can find the answers to our frequently asked questions here. Our helpful team are also on hand to help in anyway possible so if you prefer to discuss any queries over the phone or you can't find the answer you need here, then don't hesitate to contact us.
Perfect Stays Limited is a company registered in England and Wales under company number 7436644. Our office address for all communication is: 10b Palmers Way, Trenant Industrial Estate, Wadebridge, Cornwall PL27 6HB. The registered office for our company is: 1a Eddystone Road, Wadebridge, Cornwall PL27 7AL. The company is also registered for VAT under number 103 1093 75.
“This is our 5th time to Rosemain, Rock and every time the Perfect Stays team have been brilliant. The communication is great and any actions are taken quickly and without any fuss. We absolutely loved our 2 weeks in Rock and any items I mentioned prior to our visit had been dealt with. We want to thank Abi, Wendy and the owner of Rosemain for such a fantastic holiday. ”
This is our 5th time to Rosemain, Rock and every time the Perfect Stays team have been brilliant. The communication is great and any actions are taken quickly and without any fuss. We absolutely loved our 2 weeks in Rock and any items I mentioned prior to our visit had been dealt with. We want to thank Abi, Wendy and the owner of Rosemain for such a fantastic holiday.
