Meet the Team
Based in the South West, our incredibly hardworking team live and breathe customer service every day. Their enthusiasm, knowledge and commitment form the heart of Perfect Stays®.
Who we are
After leaving a FTSE 100 career to move to Cornwall, Tina co-founded Perfect Stays® in 2011 with her late husband, Scott. A dedicated workaholic, Tina’s organisational skills are legendary and her enthusiasm infectious. When she's not working, Tina can be found exploring the Cornish coastline, trying out the best local restaurants and organising memorable team gatherings.
Sales and Marketing Director
Born and raised in Somerset, Emily fell in love with Cornwall after graduating from university and decided to relocate to the coast. The first member of staff to join Perfect Stays®, her knowledge and experience are second to none. With a love for travel, interiors and chocolate, Emily spends her spare time enjoying the beach lifestyle with her partner and dog.
When she’s not working her magic and getting technical behind the scenes, our worldly Systems Manager is hiking through jungles in Thailand and trekking the Andes for charity. With an exceptional ability and years of experience behind her, Ruth’s expertise is unmatched. Mum to one son and a big-eared dog, Ruth loves spending weekends in the garden or on her motorbike.
Guest Experience Manager
A Cornish boy at heart, Joe has a wealth of customer experience under his belt. Having studied Events Management and Tourism at university, he worked at Wembley Arena and Rick Stein’s before joining Perfect Stays®. Dedicated to providing our guests with an exceptional experience, Joe heads up our team of Property Advisors and is unfailingly positive and composed.
With a degree in English Literature and a background in book publishing, Rebecca moved back to her hometown in Cornwall after spending a year in South America. Always calm and organised, she brings everything together and makes it look and sound beautiful. Outside of work, Rebecca loves travelling to exotic places, reading and cooking.
Ashley’s hometown is Manchester (United), although he’s spent most of his working career in Cornwall in various sales and management roles. A real people person and family man, he loves socialising at his local with a pint in hand. Down to earth and full of energy, Ashley looks after our properties and owners with proficiency and good humour.
A Cornish girl who studied Classical Literature at university, Caroline is a vision of enthusiasm and warmth in the office. A natural at talking to people, her knowledge and love of Cornwall shine through in every conversation with our guests. When she’s not on the phone, Caroline loves being at home with her partner and beagle, or practicing her latest hobby out on the golf course.
After growing up in London and moving around the UK for several years, Matthew finally decided to settle down in Cornwall – his favourite holiday destination. With a background in retail and tourism, he brought his calm demeanour and wonderful telephone voice to Perfect Stays®. A keen traveller and dog-lover, he’s always looking for new areas to explore.
Born and raised in North Cornwall, Kate studied Film and Television at university before embarking on a career in TV. After working as a Production Manager for ITV, she returned to Cornwall and brought her skills and experience to the tourism industry. A keen runner and traveller, Kate’s unwavering energy, enthusiasm and positivity are infectious.
Senior Guest Coordinator
Lindsay is our bonnie lass from Scotland who has a soft spot for animals, especially dogs. She studied Fashion Design at university and has worked in customer facing roles since moving to Cornwall. Passionate about local experiences, Lindsay organises everything with positivity and efficiency. When she’s not in the office, she can be found planning her next Mexican holiday.
Senior Portfolio Coordinator
After studying Business Management at Plymouth University, Paige-Amice returned home to Cornwall to pursue a career in customer service. When she's not planning her next festival or holidaying in Ibiza, you can find Paige tucking into seafood and steak with her partner, or on long walks with her much-loved cavalier spaniels.
Our trusty Finance Officer is a Cornish girl at heart and a real spreadsheet whizz. After living in Cyprus for three years, Kate returned to Cornwall to pursue a career in finance, where she now lives with her husband, three children, two pet tortoises and her dog, Dexter. With a friendly demeanour and wicked sense of humour, Kate loves swimming, running and reading.
Senior Marketing Assistant
After graduating from Bath Spa University with a Publishing and Creative Writing degree, Sophie returned to her Cornish home in 2018. A fantastic writer, Sophie has revitalized the Perfect Stays® blog and social media channels. Creative and hardworking, she has a keen eye for photography and interiors. When she’s not planning her next beach break, she loves exploring Cornwall with her family, friends and her lurcher, Loki.
“The Williams Family, Hertfordshire | November 2020, Trustpilot - Stayed at The Yellow Cottage
Because of Covid I had to transfer my 70th birthday celebrations with the family from this month, to January next year.
Lindsay at Perfect Stays was fantastic, she was calm, empathic but very professional. She contacted the owners of the cottage we had booked with, to ask them if this second transfer was at all possible. She kept me informed of all the steps that were taking place. I would like to thank Lindsay and the owners for their understanding.
I cannot praise Perfect Stays enough for setting my mind at rest and sorting out a very stressful situation. I would highly recommend Perfect Stays.”