Meet the Team
Based in the South West, our incredibly hardworking team live and breathe customer service every day. Their enthusiasm, knowledge and commitment form the heart of Perfect Stays®.
After leaving a FTSE 100 career to move to Cornwall, Tina co-founded Perfect Stays® in 2011 with her late husband, Scott. A dedicated workaholic, Tina's organisational skills are legendary and her enthusiasm infectious. When she's not working, Tina can be found exploring the Cornish coastline, trying out the best local restaurants and organising memorable team gatherings.
Sales and Marketing Director
Born and raised in Somerset, Emily fell in love with Cornwall after graduating from university and decided to relocate to the coast. The first member of staff to join Perfect Stays®, her knowledge and experience are second-to-none. With a love for travel, interiors and chocolate, Emily spends her spare time enjoying the beach lifestyle with her husband, son and Willow the dog.
Head of Systems
When she’s not working her magic and getting technical behind the scenes, our worldly Systems Manager is hiking through jungles in Thailand and trekking the Andes for charity. With an exceptional ability and years of experience, Ruth’s expertise is unmatched. Mum to one son and a big-eared dog, Ruth loves spending weekends in the garden or out on her motorbike.
Head of Sales and Guest Experience
One of our longest-standing team members, Joe is dedicated to creating an exceptional experience for our guests. After studying Events Management and Tourism at university, he worked at Wembley Arena and Rick Stein’s before joining Perfect Stays®. Always positive and composed, he heads up our Guest Experience and Property Advisor teams.
Head of Brand
With a master’s degree in English and extensive experience working for high quality brands, Rebecca heads up our Marketing Team. Always calm and organised, she specialises in written content, beautiful design and creative projects. Outside of work, Rebecca loves reading, travelling, cooking and spending time with her young family.
Head of Portfolio Operations
Ashley's hometown is Manchester (United), although he's spent most of his working career in Cornwall in various sales and management roles. A real people person and family man, he loves socialising at his local with a pint in hand. Down to earth and full of energy, Ashley looks after our properties and owners with proficiency and good humour.
Head of Finance
Heading up the Finance Team after joining us in 2022, Andrew is a qualified chartered accountant with over 10 years of accountancy and finance experience. With his young family and cockapoo keeping him on his toes, when he's not in the office, he enjoys mountain biking, online chess, and playing local football, albeit at a slower pace in the veteran’s league.
Guest Experience Team
Guest Experience Manager
After growing up in London, Matthew decided to settle down in Cornwall – his favourite holiday destination. With a background in retail and tourism, he brought his calm demeanour and wonderful telephone voice to Perfect Stays®. His passion for travel and excellent customer service sees him manage our Guest Experience team with a wealth of knowledge and experience under his belt.
Assistant Guest Experience Manager
A lover of beach walks and all things festive, Philippa joined our Coordination Team in 2021. Having worked abroad on ski seasons in France and Switzerland, she recently relocated back to her North Cornwall home where she now lives with her husband. Our in-house foodie, Philippa’s background in event management means she’s always on hand to organise team beach trips and after-work drinks.
Senior Guest Coordinator
Lindsay is our resident office dog-lover with a soft spot for animals. She studied Fashion Design at university and has worked in customer-facing roles since swapping Scotland for Cornwall. Passionate about local experiences, Lindsay tailors our guests' holidays with efficiency and a smile. When she’s not in the office, she's planning her next Mexican holiday, or chasing after her cheeky toddler.
Before joining Perfect Stays in December 2021, Wendy managed a tourist information centre in Cornwall for almost 20 years, leading her team to win multiple awards for exceptional customer service. Within her role as a Guest Coordinator, Wendy’s knowledge of the South West is second to none. Alongside her husband and four children, she loves to travel, with Iceland among her favourite trips.
Bringing with her a wealth of hospitality experience and a love of Cornwall, Megan is the newest member to join the Guest Coordination team. Ever the optimist, Meg always has a smile on her face and is a proud Tintagel girl - she can often be found walking the rugged Cornwall coastline, organising beach barbeques with friends and exploring new corners of the county.
Alice studied Tourism and Hospitality Management at university and has worked extensively in the sector ever since, recently joining our Property Advisor team. She loves walking the coastal path, seeking cafés and soaking up the sea air along the way. Alice also volunteers as a Girl Guide leader for a local Guide and Ranger unit and enjoys spending time with her daughter and pet cat.
Born and raised in Somerset, Melissa now loves to call Cornwall her home. With a degree in International Tourism Management and having previously worked for The Goring Hotel in London, she knows a thing or two about what makes a great holiday. An ex-competitive swimmer, Melissa still finds time to teach the sport and is never short of positivity and enthusiasm when she's in the office.
Portfolio Account Manager
After studying Business Management at Plymouth University, Paige returned home to Cornwall to pursue a career in the luxury holiday sector. When she’s not chatting on the phone with our owners, organising team stays across Cornwall and Devon, managing our growing Portfolio department, or welcoming new homes to the Perfect Stays family, you’ll find Paige dining al fresco by the Cornish coast.
One of our newest members of the Portfolio team and originally from Liverpool, Sarah has worked for blue-chip companies including Mars, Hallmark and Mattel. Taking a late “gap year” at 37, Sarah re-trained as a ski instructor and worked in beautiful locations across the globe. After eight years living in Verbier, Switzerland, she returned home to Cornwall, where she’s now growing her own veg and learning to surf.
Having studied Geological Oceanography in North Wales, Tabitha returned to her home in Cornwall to pursue a career in hospitality and event planning, which set her up brilliantly to join the Perfect Stays® team in 2023. A lover of running, waterskiing and swimming, her knowledge of the South West helps her build fantastic relationships with our new property owners as she welcomes them on board.
Assistant Marketing Manager
After graduating from Bath Spa University with a Publishing and Creative Writing degree, Sophie returned to her Cornish home in 2018. A fantastic writer, Sophie has revitalized the Perfect Stays® blog and social media channels. Creative and hardworking, she has an eye for interiors and photography. When her out of office is on, she loves exploring Cornwall with her fiancé and their golden retriever pup, Obi.
Bringing with her a degree in Media and Communications from Bournemouth University, Beth joined our Marketing Team in the summer of 2021. A creative soul and outgoing office chatterbox, she creates beautiful property listings for our website with enthusiasm, energy and a sunny outlook. When she’s not at work, Beth’s braving a sea swim with friends or sprucing up her new home.
Photoshoot and PR Coordinator
Born and raised in North Cornwall, Kate studied Film and Television at university before working as a Production Manager for ITV. Returning to Cornwall, she brought her skills to the tourism industry where her unwavering energy, enthusiasm and positivity are infectious. A keen runner and traveller, when Kate's not at work, she's spending time with her husband and young daughter.
Senior Finance Officer
Having swapped city life in Latvia for the Cornwall coast in 2011, Julija brings a wealth of talent and energy to our Finance team. In her free time, you’ll find her at Watergate Bay with her husband and teenage daughter, or relaxing at home with Fiona, their cat. A relatively new member of the team having joined us in 2022, Julija is already a much-loved addition and we can't imagine office life without her.
Originally hailing from Poland, Marlena has called Cornwall home since 2006. With a 17 year background working for Rick Stein’s in Padstow, Marlena brings dedication and unrivalled expertise to the Perfect Stays® team. When she’s not crunching numbers, Marlena enjoys beach days and coastal walks, with Porthcothan among her favourites. She’s also a fantastic host and loves to delight friends and family with her exceptional culinary skills.
“The Young Family, Colchester | Trustpilot - Stayed at Tregoose
My family's experience with Perfect Stays was absolutely perfect. We stayed at Tregoose, which was an amazing property which was extremely well equipped! All information was communicated clearly and timely, if we had any questions, the team were very responsive and helpful. I would fully recommend Tregoose and Perfect Stays to everyone!”