Contact Us

For reservations or enquiries telephone:

01208 895570

Email us:

info@perfectstays.co.uk
Perfect Stays Ltd, 10b Palmers Way,
Trenant Ind Est, Wadebridge, Cornwall, PL27 6HB.

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Read our COVID-19 latest information here

Career Opportunities

Join our team

We’re often on the lookout for hardworking, creative and adaptable people who share our passion for customer service and luxury travel. If you’re interested in joining Perfect Stays® and believe your skills and experience will add value to our team, then please view our vacancies below or email us on careers@perfectstays.co.uk.

Current vacancies:

1. Finance Officer
2. Property Advisor

Finance Officer

Overview of the role:

Full time permanent position.

We are recruiting for a competent Finance Officer with experience in a similar role, to perform a variety of both administration and accounts tasks to support our growing digital business.

The ideal candidate will thrive in a buzzing office environment and have a high attention to detail, with the ability to problem solve effectively. Being able to work confidently and use own initiative, both individually and as part of a team, are required. 

The role will involve working closely with the Finance Manager and Senior Finance Officer, as well as members of the wider sales and owner teams, therefore someone with a can-do attitude, good team spirit and strong communication skills are essential.

This role will involve possible Saturday working when workload requires. In these instances, a day off will be provided during the week.

Main duties & responsibilities:

•    Support the Senior Finance Officer and Finance Manager with all financial aspects of the business
•    Daily reconciliation of bank accounts and booking system to Sage records
•    Ensuring the purchase ledger is kept up to date by coding and inputting invoices, checking statements and processing the supplier payment run
•    Recording recharges and minus recharges on owner accounts in order to prepare and finalise monthly owner payment run
•    Producing financial booking reports for owners and wider members of the team
•    Keeping HR documents up to date and sending out documents and policies for signature.
•    Assisting with monthly payroll
•    Assisting with year-end accounts
•    General administration, scanning, filing, and supporting the successful running of the business

Skills and experience:

•    AAT Level 3 or equivalent
•    Minimum two years administration experience 
•    High level of attention to detail and numerical accuracy
•    Good telephone and email communication skills, including good spelling and grammar is essential
•    Excellent organisations skills
•    Ability to work well under pressure to deadlines
•    Previous Sage 50 and accounts experience is desirable
•    Previous customer service experience is beneficial but not essential
•    Fully IT literate in all areas including email, Microsoft Word and Microsoft Excel
•    Have own transportation and full driving licence

What we offer:

•    Spacious modern office
•    Ongoing training and development
•    28 days holiday
•    Increased benefits linked to position and length of service
•    Quarterly team afternoons
•    Occasional team stays at new properties that join our portfolio
•    Excellent career opportunities within a growing company
•    Opportunity to work in a professional, dynamic and fun working environment

Salary:

£19,000 - £21,000 pa starting salary depending on experience, with a review upon successful completion of the initial probation period.

How to apply:

Please email a covering letter to Finance Manager, Simon Parnell, telling us why you would like to work for us and what you think you could bring to the role, together with an up to date CV to careers@perfectstays.co.uk

 

Property Advisor

Overview of the role:

Full time permanent position (40 hours per week and includes some weekend work on a rota basis)

This is a challenging, exciting and fast paced sales and high-end customer service role, where personality and professionalism are as important as seasoned experience within a similar role. The primary function of this role is to be the voice of the company, the first point of contact for customers and part of a larger team responsible for providing new and existing customers with a unique, seamless holiday experience tailored to them. Our Property Advisors conduct a pivotal role within the company, delivering clear and concise sales messages by email and telephone, to help our customers to find their perfect holiday home in a location to suit their needs and generating bookings for our home owners.

This is not an entry level role and requires an experienced and multi-skilled individual who is accustomed to working well under pressure. A refined sales approach delivered through outstanding product knowledge and relationship building is key to our service success.

The role is predominately office based with the main communication being by telephone, however there will be a requirement to meet guests and owners face to face (when covid-19 restrictions allow), therefore confidence with a smart appearance and warm and welcoming persona is essential.

Main duties and responsibilities:

•    Generating sales by providing an exceptional level of customer service to help match guests to the right property
•    Dealing with online enquiries and building relationships with customers via email
•    Taking bookings over the phone
•    Striving to hit daily sales targets
•    Working with guests, owners and service providers to overcome issues with positive outcomes for all
•    Carrying out meet & greets at our properties
•    Providing a guest concierge service
•    Work within a team to problem solve and reach resolutions

Required experience:

•    Previous sales and customer service experience in hospitality or holiday home rentals. A distinct advantage, although not essential, is experience within the luxury rental or travel agency industry
•    Thrive confidently as a member of a team, with a ‘can do’ attitude, dedication and commitment to the role, team and company’s success
•    Drive and ambition with a clear focus on achieving personal and team targets
•    Fully IT literate in all areas including email, Microsoft Word, Microsoft Excel, and ideally WordPress
•    Excellent spelling and grammar is essential
•    Have own transportation and full driving licence
•    Good geographical knowledge of the area is beneficial

What we offer:

•    Spacious modern office
•    Ongoing training and development
•    28 days holiday
•    Performance related Bonus scheme after the probation period
•    Increased benefits linked to position and length of service
•    Quarterly team afternoons
•    Occasional team stays at new properties that join our portfolio
•    Team 'Health, Wellbeing and Environmental Ambassadors' for a healthier work environment
•    Excellent career opportunities within a growing company
•    Opportunity to work in a professional, dynamic and fun working environment

Salary:

£19,000 pa basic starting salary.

Salary review and a performance related bonus scheme, after successful completion of the probation period, giving an OTE of £25,000 pa

How to apply:

Please email a covering letter telling us why you would like to work for us and what you think you could bring to the role, together with an up to date CV to Joe Knight at careers@perfectstays.co.uk

Simply unmatched. Certainly in UK, possibly on earth. Perfect Stays is quite possibly the best of its kind…ever. Yes the houses are breathtakingly stunning. Yes the locations bring tears to any hardened five star traveller… but the staff is simply the best. NOTHING but complete praise for them. Lindsay is another level. She became part of my staff before, during and after our stay at Pentyak and nothing was too much trouble. She followed up with me and knew what I needed before I knew. Not something one can say often in these parts. Well done Perfect Stays. Very well done.

The Vargo Family, Surrey | Trustpilot - Stayed at Pentyak