At Perfect Stays, we work really hard to make sure that every customer experience when dealing with our staff, our properties and any property manager is always exceptional.
We know that our customers want to talk to someone who is familiar with their house or houses of choice, not just someone that can take a booking! Our customers also love our detailed local knowledge about each area which is imperative to a great stay and of course our inclusive concierge service which is highly rated by all our guests, over and over again. Check out the personal reviews on every property listing page.
Every Potential Perfect Stays Holiday Home is Assessed
Scott Fairhurst, our Managing Director, personally visits every new property to see if it’s a potential ‘Perfect Stays’ holiday home. This way, we control the quality of the properties that we offer for rental and in turn we are then confident that our customers will enjoy staying in them as well. We visit all of our properties, at least once a year, to check that they still maintain the demands of being a Perfect Stays holiday home.
We Stay at Our Houses
It’s part of our new property process that the Perfect Stays team go and stay to ‘road test’ many of our new properties. This way, we can make sure that the property is properly equipped, find items that perhaps need more explaining to guests, write house manuals (where applicable) and generally get to understand the property and its locality. After the stay, our team can then talk personally about every property, its features and location, and how to make the best of their stay from firsthand experience. Many guests like the fact that we can help them with selecting the right house that meets their requirements, even if it ends up not being the one the one they phoned up about!
Helping you Decide
All of our property listings are written in great detail together with an abundance of photographs and interactive floor plans. Most also have an accompanying HD video. You can call our knowledgeable team to discuss any house in more detail, or if you don’t have the time to browse, just call us with your requirements and we’ll match them to the houses that best fit what you are looking for.
If you are looking for something more tailored, check out our bespoke stays section of our website. If you can’t see exactly what you are looking for, please do give us a call and our concierge team will help create a tailored stay around your individual requirements.
The Lowdown on Everything Local
We don’t offer a standard ‘book a holiday home’ service, we offer a complete holiday home rental experience with in-depth local knowledge that can help you to live like a local. When you book, we send you a full and complete guide of everything that you can do, visit or eat at in the local area. We can also provide a lot of in-house services as well which you can see on each property listing.
Inclusive Concierge Service
As well as sending you all the information, we can provide an inclusive concierge service from the minute you book, right up to departure day. This way we can give you more information, book restaurants, provide private chefs, organise additional housekeeping, arrange bookings at the local surf school and much, much more. See more information about our inclusive concierge services.
We are continually expanding our luxury holiday home portfolio, so we will always have a great choice of properties for your holidays, special occasions, house parties or corporate events.