We are a luxury holiday lettings company that brings people together through the rental of our special and unique homes for holidays, special occasions and short breaks in Cornwall, Devon, Somerset and North Yorkshire.
We also provide a range of tailored options through our Bespoke Stays service. To help you have a perfect time at one of our houses, we also provide a fully inclusive concierge service from your initial booking, right up until departure day.
Perfect Stays was jointly founded by Scott & Tina Fairhurst, who also set up a multi-award winning holiday homes services business. After leaving their respective FTSE 100 careers and returning to Cornwall, they immersed themselves within the four and five star holiday home industry as well as working with a few local letting agents and quite a number of private holiday home owners with their websites, marketing services, online marketing campaigns as well as detailed insights into their guests. It was whilst engaging with owners and guests that they both realised that many high-end properties failed to really cater for the discerning guest and that most of the local letting agents just offered a ‘book-a-house’ service and little more. Guests want local information, the inside track on what to do, where to go and also have access to a whole multitude of lifestyle services. Scott and Tina also discovered an inconsistency with holiday letting agency portfolios of truly comparative properties and the definition of ‘quality’ to be a wide ranging and stretched word! Perfect Stays was launched in March 2011 after nearly six months of owner liaison, detailed discussions with guests and working with like-minded, forward-thinking creative companies in Cornwall.
What we believe
Perfect Stays is built on a solid foundation of excellent customer service. We have done this by listening and adjusting our business and service offering to what our customers really want. There are many things that we provide as standard to help us deliver an exceptional customer service and experience. These include our inclusive concierge service, personal approach, innovative responsive website, HD videos and of course our professional team. We believe that these are just some of the things that make us stand out and make the Perfect Stays experience a truly pleasurable and memorable one. With a growing portfolio of exclusive holiday homes and a high repeat guest booking rate, we believe that our service works really well for our guests and property owners.
Perfect Stays Limited is a company registered in England and Wales under company number 7436644. Our office address for all communication is: 10b Palmers Way, Trenant Industrial Estate, Wadebridge, Cornwall PL27 6HB. The registered office for our company is: 1a Eddystone Road, Wadebridge, Cornwall PL27 7AL. The company is also registered for VAT under number 103 1093 75.