Perfect Stays is a luxury self-catering company, specialising in exclusive and unique holiday homes in Cornwall, Devon, Somerset and Dorset. We endeavour to provide an unparalleled bespoke service to help our guests plan and truly enjoy their stay, be it a family holiday, special occasion, short break or romantic retreat.
In 2005, husband and wife team, Scott and Tina Fairhurst, left their longstanding FTSE 100 careers to return to Cornwall and launch a multi award-winning holiday home services business. Providing housekeeping and property management services to a large portfolio of luxury holiday homes gave Scott and Tina invaluable insight into the luxury accommodation industry.
After six years, it became clear that there was a real need for a holiday rental specialist to, not only market exclusive, handpicked holiday homes, but provide an entirely bespoke experience. And so, in 2011, Perfect Stays came to be.
It was whilst engaging with owners and guests that Scott and Tina both realised that many high-end properties failed to really cater for the discerning guest and that most of the local letting agents just offered a ‘book-a-house’ service and little more. Guests want local information, the inside track on what to do, where to go and also have access to a whole multitude of lifestyle services.
A key issue they discovered was an inconsistency with holiday letting agency portfolios of truly comparative properties and the definition of ‘quality’ to be a wide ranging and stretched word. Ensuring a consistent portfolio of unique and truly luxurious self-catering holiday homes is essential to the Perfect Stays brand, allowing guests to hop from one home-from-home to another and receive the same high standards, whilst also providing maximum rental performance for holiday homes.
What we believe
Our ethos is simple: we want to match our guests to the property that is best suited to their occasion and group requirements, and once found, we want to make sure that they can truly maximise their time and enjoyment through our in-depth local knowledge and concierge service.
Luxury self-catering is about so much more than simply accommodation. It’s about the whole experience – from researching and booking, finding the best restaurants and tucked-away gems, to a reluctant departure – and we aim to make it a seamless one.
Perfect Stays is built on a solid foundation of exceptional customer service. We have done this by listening and adjusting our business and service offering to what our customers really want.
With a growing portfolio of exclusive holiday homes and a high repeat guest booking rate, we believe that our service works really well for our guests and property owners.
Perfect Stays Limited is a company registered in England and Wales under company number 7436644. Our office address for all communication is: 10b Palmers Way, Trenant Industrial Estate, Wadebridge, Cornwall PL27 6HB. The registered office for our company is: 1a Eddystone Road, Wadebridge, Cornwall PL27 7AL. The company is also registered for VAT under number 103 1093 75.