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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
We’re proud of our roots in the South West and passionate about supporting the communities that make our region so special. Through relationships with neighbouring businesses, we provide guests with insider knowledge and contribute to the vibrant local economy. Doing this supports year-round employment and success for small businesses who make these areas unique.
Our Concierge team can arrange everything from private chefs and in-home spa treatments to exclusive guided tours and outdoor adventures, elevating the self‑catering concept to new heights of luxury and personalisation. We only work with the people and businesses who we trust to deliver an exceptional experience for our guests. Together, we craft a once-in-a-lifetime holiday - be it a family Christmas, a personal milestone, or honeymoon stay.
Read on to find out more about the fantastic concierge contacts we work with in the South West.
Rob Michael | Founder and Private Chef, Flavour & Wine
"Perfect Stays were one of the first companies that promoted me as part of their concierge service. We make the process as simple as possible for every guest, and the team in the office are great. To visit these amazing properties that Perfect Stays offers, like Shun Lee, I'm very fortunate to be able to do this."
Private chef experiences are what our guests ask us about most often - and for good reason. An evening spent around the dinner table, surrounded by friends, family, and stunning views, can truly be food for the soul.
We invited Rob to cook up a storm with us in St Ives, and asked him what makes our concierge service so special. Watch his case study to hear his highlights.
Philippa Taylor | Guest Experience team, Perfect Stays
That amazing feeling of breathing deeply and switching off from everyday life is something everyone craves. We love to create this feeling for our guests, and it's why our wellbeing experiences are so popular.
We can recommend coastal walks, book in-house massages, or organise group yoga sessions. With swimming pools, saunas and hot tubs, plus wide open countryside and golden beaches on their doorstep, our luxury homes offer a natural escape for body and mind.
Philippa from our Concierge team features in our concierge case study, talking about our luxury wellness experiences. Whether it's Cornwall, Devon or Somerset, incredible experiences await.
George Stoy | Founder and Coach, George's Surf School
"Together with Perfect Stays, what we offer is more than a lesson - it’s an experience. To share this place, these waves, you see the thrill and accomplishment on people’s faces, and you know it's a memory they’ll hold forever."
We've worked with George and his brilliant team of surf coaches for as long as we can remember. Offering tailored lessons from Polzeath, Harlyn and Constantine Bay, George's Surf School is our go-to recommendation for watersports in Cornwall. He's passionate about making families feel confident in the water, and shares our vision that guests deserve a truly unforgettable experience.
Watch our case study video to learn more about George and what he brings to our concierge service.
Joe Knight and Megan May | Guest Experience team, Perfect Stays
Creating unforgettable family memories is what we're all about. Showcasing the beauty of the coast, the incredible local food, and the rhythm of life here in the South West, we help groups of all shapes and sizes enjoy the region at its best. Whether it’s finding the best local beaches for family rock pooling, or organising pizza making workshops to celebrate a special occasion, our Concierge team plan experiences that everyone will remember.
Joe and Megan from our Guest Experience team invite Rupert Cooper from Philleigh Way Cookery School to showcase his pizza making masterclass at The Yellow Cottage. Watch our latest concierge case study and find inspiration for a magical family holiday of your own.
“Use this company, they're the best I have encountered in 15 years of holiday homes. Wonderful service and place provided - I'd highly recommend Perfect Stays again.”
Use this company, they're the best I have encountered in 15 years of holiday homes. Wonderful service and place provided - I'd highly recommend Perfect Stays again.
