For reservations or enquiries telephone:
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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
We’re proud of our roots in the South West and passionate about supporting the communities that make our region so special. Through relationships with neighbouring businesses, we provide guests with insider knowledge and contribute to the vibrant local economy. Doing this supports year-round employment and success for small businesses who make these areas unique.
Our Concierge team can arrange everything from private chefs and in-home spa treatments to exclusive guided tours and outdoor adventures, elevating the self‑catering concept to new heights of luxury and personalisation. We only work with the people and businesses who we trust to deliver an exceptional experience for our guests. Together, we craft a once-in-a-lifetime holiday - be it a family Christmas, a personal milestone, or honeymoon stay.
Read on to find out more about the fantastic concierge contacts we work with in the South West.
Rob Michael | Founder and Private Chef, Flavour & Wine
"Perfect Stays were one of the first companies that promoted me as part of their concierge service. We make the process as simple as possible for every guest, and the team in the office are great. To visit these amazing properties that Perfect Stays offers, like Shun Lee, I'm very fortunate to be able to do this."
Private chef experiences are what our guests ask us about most often - and for good reason. An evening spent around the dinner table, surrounded by friends, family, and stunning views, can truly be food for the soul.
We invited Rob to cook up a storm with us in St Ives, and asked him what makes our concierge service so special. Watch his case study to hear his highlights.
Philippa Taylor | Guest Experience Manager, Perfect Stays
That amazing feeling of breathing deeply and switching off from everyday life is something everyone craves. We love to create this feeling for our guests, and it's why our wellbeing experiences are so popular.
We can recommend coastal walks, book in-house massages, or organise group yoga sessions. With swimming pools, saunas and hot tubs, plus wide open countryside and golden beaches on their doorstep, our luxury homes offer a natural escape for body and mind.
Philippa from our Concierge team features in our concierge case study, talking about our luxury wellness experiences. Whether it's Cornwall, Devon or Somerset, incredible experiences await.
George Stoy | Founder and Coach, George's Surf School
"Together with Perfect Stays, what we offer is more than a lesson - it’s an experience. To share this place, these waves, you see the thrill and accomplishment on people’s faces, and you know it's a memory they’ll hold forever."
We've worked with George and his brilliant team of surf coaches for as long as we can remember. Offering tailored lessons from Polzeath, Harlyn and Constantine Bay, George's Surf School is our go-to recommendation for watersports in Cornwall. He's passionate about making families feel confident in the water, and shares our vision that guests deserve a truly unforgettable experience.
Watch our case study video to learn more about George and what he brings to our concierge service.
“Simply the best holiday rental company in the South West. Admin, support, attention to detail, people are all of top quality.”
Simply the best holiday rental company in the South West. Admin, support, attention to detail, people are all of top quality.
Saturday 23rd August: 10am - 4:30pm
Sunday 24th August: Closed
Monday 25th August: Closed
From Tuesday 26th August: 9am - 5:30pm
If you're currently staying in one of our properties and have an urgent property issue, please call the out of hours line for the relevant servicing company to the property, where the on-call member of staff will be able to help. This number can be found on the front page of your property Guest Information Folder, on the ‘Contact Us’ section of the Guest Information Tablet, or on the Essential Information PDF you received upon paying your final balance.
Should you wish to confirm a new booking, then please feel free to do so online via our website.
Any non-urgent enquiries will be responded to when the office re-opens from 9am on Tuesday 26th August.
Best wishes, The Perfect Stays Team
