For reservations or enquiries telephone:
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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
Gift an unforgettable holiday this Christmas. Ask our team about gift vouchers or buy online.
Perfect Stays Limited was established in 2011. We specialise in providing spectacular holiday homes in beautiful locations across the South West. With an industry-leading website and commitment to quality in everything we do, we have a continuously growing portfolio of luxury homes and a dedication to creating unforgettable experiences for our guests.
Our ethos is simple; we want to match our guests to the property that is best suited to their occasion and group requirements, and once found, we want to ensure that guests can truly maximise their time and enjoyment through our in-depth local knowledge and extensive concierge service. As a luxury brand, exceptional customer service is at the centre of everything we do. This extends across all departments, including both customer and non-customer facing teams.
Our friendly and hardworking team forms the heart of Perfect Stays. We’re committed to the personal development of all staff and offer extensive training opportunities so individuals can build a long-term career with us. We also offer various benefits linked to length of service.
We're currently recruiting for the following positions, but we're always open to hearing from passionate and enthusiastic individuals who have experience within the luxury travel sector. If this sounds like you, please feel welcome to get in touch with our team on info@perfectstays.co.uk.
We're looking for a Senior Portfolio Coordinator to join our friendly and professional Portfolio team at Perfect Stays. This is a full-time permanent position (40 hours per week) based at our modern Wadebridge office. This role also includes some Saturday work on a rota basis.
Salary £27,500 pa
About us Perfect Stays Limited was established in 2011. We specialise in providing spectacular holiday homes in beautiful locations across the South West. With an industry-leading website and commitment to quality in everything we do, we have a continuously growing portfolio of luxury homes and a dedication to creating unforgettable experiences for our guests.
Our ethos is simple; we want to match our guests to the property that’s best suited to their occasion and group requirements, and once found, we want to ensure that guests can truly maximise their time and enjoyment through our in-depth local knowledge and extensive concierge service. As a luxury brand, exceptional customer service is at the centre of everything we do. This extends across all departments, including both customer and non-customer-facing teams.
About the Senior Portfolio Coordinator position
If you love property, enjoy building long-term owner relationships, and take price in delivering a high-touch luxury service, this is a brilliant opportunity to work with some of the South West’s most exceptional holiday homes.
We’re seeking a proactive and organised individual with a passion for customer care and strong communication skills. As a Senior Portfolio Coordinator, you’ll manage day-to-day relationships with a portfolio of property owners, supporting the successful rental and management of their homes. You’ll act as a key point of contact, delivering high-quality service throughout both phone and email.
This role is particularly well suited to someone with experience in estate agency/lettings, property management, holiday lettings, account management, or a hospitality/guest-experience environment, who is used to managing multiple client or owner relationships at once.
This is a fast-paced and varied role, ideal for someone who enjoys multitasking, building relationships, and taking ownership of their work. You’ll collaborate with internal teams and external partners, ensuring that properties meet compliance standards, are marketed effectively, and are well-positioned to perform successfully.
Main goals and responsibilities:
In this role, you’ll be responsible for the smooth onboarding and ongoing success of a portfolio of luxury holiday hones, acting as the owner’s day-to-day contact. Your responsibilities will include: • Deliver outstanding customer service via phone and email to property owners. • Act as the dedicated point of contact for a portfolio of owners, offering proactive advice and support to help maximise the rental performance of their properties. • Build trusted, long-term owner relationships through clear communication, regular updates, and expectation management. • Confidently handle sensitive or challenging conversations with owners (e.g. compliance requirements, performance improvements, or necessary changes) with professionalism. • Liaise with internal teams (Marketing and Guest Coordinators) and external suppliers to facilitate the onboarding of new properties. • Manage administrative tasks related to property set-up, quality assurance checks, and property documentation. • Ensure legal and compliance requirements are communicated and fulfilled for all properties. • Liaise with property owners and third parties including photographers and designers throughout the new property set-up process and beyond • Conduct quality assurance checks and coordinate any follow-up actions needed. • Support owners with performance-focused insights, using market knowledge, occupancy patterns, pricing feedback and booking trends to help optimise results. • Contribute to the upkeep and clarity of company materials and property information. • Support the wider team with general administration and ad hoc tasks.
We’re looking for the following skills and experience: • Strong customer service and communication skills, both written and verbal. • Exceptional telephone manner and confidence speaking with high-value owners and external partners. • Highly organised, with the ability to manage multiple properties/clients and priorities simultaneously in a fast-paced environment. • Detail-orientated mindset with solid administrative and compliance-focused experience. • Confidence working independently and collaboratively in a team environment. • Problem-solving skills and a proactive, solutions-focused approach. • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). • Proven account management or client portfolio experience in a service-driven sector. • A full driving license and access to your own transport. How to apply To apply, please email a covering letter to Portfolio Account Manager, Paige-Amice Turner, telling us why you’d like to work for us and what you think you could bring to the role, together with an up-to-date CV, to careers@perfectstays.co.uk.
All applications must include a covering letter alongside your CV. Without this, your application won’t be considered.
Our talented in-house Marketing team at Perfect Stays are looking for a passionate and highly skilled Social Media Coordinator to join them in our Wadebridge office. This is a full-time permanent position (40 hours per week).
Salary £26,250 pa
About the Social Media Coordinator position We’re looking for a pro-active individual to join our Marketing team with impeccable content creation and digital marketing skills. A strong proven copywriting ability is essential and a degree (or equivalent qualification) in English, Creative Writing, Media or Marketing will give candidates a competitive edge.
At the core of the role, our successful candidate will take strategic and creative responsibility for our organic social media channels. This includes tasks such as effective image selection, content creation and scheduling, social community engagement, video editing, and analysing campaign performance.
It’s essential that candidates have an excellent grasp of all marketing fundamentals in order to support the wider Marketing team in a variety of tasks. This will involve creating high-quality written and visual content across website and email marketing channels, completing administrative tasks, and attending photoshoots when required.
To be considered for this role, a meticulous attention to detail, a creative flair and exceptional organisational skills are all must-have requirements. Full training will be given for the main tasks and responsibilities.
This is an exciting opportunity for someone looking to become a vital part of a multi-faceted Marketing team who specialise in luxury travel. For the right candidate, the role will offer task variation, great future prospects, and fantastic team incentives.
The position is fully office based and involves visiting properties and locations across the South West to capture organic content and attend photo and videoshoots. The role is Monday to Friday, however, our Christmas and New Year rotas may require working either a Saturday or Sunday depending on the particular year. Advance notice of Christmas working rotas is always given.
Main duties and responsibilities: • Manage content creation, copywriting, image selection and scheduling across all of our organic social media channels, including Facebook, Instagram and Linkedin • Regularly engage with our social media audience to build brand awareness across all channels. This involves managing inboxes, and replying to comments and direct messages to maintain our growing online community. • Effective video editing for use on Instagram Reels and other video-first platforms • Report on the success of organic social media campaigns on a weekly basis and share insights with the wider marketing team. This includes putting forward fresh ideas to improve overall marketing activities and drive results. • Support the Digital Marketing Manager with content creation, creative image selection and copywriting for paid ads across Facebook and Instagram • Create sophisticated, engaging and concise copy across all marketing channels, including our website, blog posts and email marketing, as well as social media • Attend photo and video shoots at properties across our portfolio when required • Liaise with property owners and third parties including photographers and designers throughout the new property set-up process and beyond • Carry out a wide range of marketing administration tasks. These include: updating our internal and guest-facing documents, designing and editing property floorplans for use across our website, managing inbound marketing enquiries and phone calls, and communicating with our Portfolio, Guest and Sales teams in a clear and timely manner.
We’re looking for the following skills and experience: • Educated to degree level with a good understanding of digital marketing fundamentals • A passion for social media in a business setting, and the ability to capitalise quickly on emerging trends and opportunities across all platforms • A creative flair and an interest in design, plus an understanding of how to select strong marketing images • An interest in photography and/or video creation, and the confidence to style beautiful interiors for photo and video shoots at our properties when required • Experience using Meta Business Suite and managing small budgets to promote existing content to reach wider audiences and improve engagement • Proven writing, editing and proofreading experience with the ability to create sophisticated and original content to tight deadlines • Outstanding written and verbal communication skills, with an excellent grasp of grammar and meticulous attention to detail • Confidence speaking with property owners and third parties like photographers, designers and paid media teams. This includes a dynamic combination of in-person, telephone, and email communication. • The ability to take initiative and learn quickly in a fast-paced working environment. As well as exceptional organisational skills, a calm, confident attitude and the ability to multi-task are essential. • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Canva and the Adobe Creative Suite. Editing experience in Photoshop, Premiere, InDesign and Illustrator are particularly desirable. • A strong local awareness of Cornwall and the South West • Clean driving licence and own transport
How to apply To apply, please email a covering letter to Content Marketing Manager, Sophie Boyce, telling us why you’d like to work for us and what you think you could bring to the role, together with an up-to-date CV, to careers@perfectstays.co.uk.
“Trevenek was fantastic, well equipped and comfortable. The Perfect Stays team were absolutely excellent. Extremely responsive and helpful, the best I have come across. ”
Trevenek was fantastic, well equipped and comfortable. The Perfect Stays team were absolutely excellent. Extremely responsive and helpful, the best I have come across.
