We know that without our homeowners placing their trust in us, we wouldn't have a successful business. We’re delighted to share some of the lovely comments owners have made about working with us.
Pentyak, Harlyn Bay, North Cornwall
“We have used Perfect Stays for more than five years now and we love everything about them, they are superb. Their professional approach is world class. We feel like we are in a genuine partnership with them, our interests in looking after our property and marketing it are completely aligned. They are responsive, personable and completely in touch with the market."
Sea Breezes, Daymer Bay, North Cornwall
“We would highly recommend Perfect Stays. They have an unrivalled portfolio of the best quality properties. They thoroughly deserve their reputation of having scrupulous attention to detail and the highest quality standards. They are very strong at all round years sales and the team are excellent at resolving any problems that arise.”
Overcombe, Bigbury-on-Sea, South Devon
“We have owned Overcombe for 16 years, during which time it had been our wonderful family retreat. We decided to rebuild the property, make it fabulous and enter the luxury holiday rental market. When the project was close to completion, we knew our most important decision would be who to market it with.
The best website, with the most similar properties in our opinion, was Perfect Stays, but there was an issue – all of their properties were in Cornwall. Ours would be the first in Devon. We then had a meeting with Perfect Stays and were assured this would not be a problem. They also gave us invaluable advice on many of the finishing touches and furnishings of the property.
We really felt, from our very first meeting with Perfect Stays, that we had found the ‘perfect partner’. Overcombe has now been with Perfect Stays since 2014, and by 2016 was renting for 48 out of 52 weeks without a single problem! Nothing appears to be too much trouble; they are super efficient, with a brilliant team who are a pleasure to deal with. Their marketing and website is second to none. We could not recommend them highly enough.”
Porth Enys House, Mousehole, West Cornwall
“We have owned Porth Enys House since 1987 and, throughout that time, used it as a family holiday home. In early 2012 we decided, as the children no longer spent their summer holidays there, we would rent it as a holiday property. We approached several companies who we thought specialised in the luxury end of the rental market and had a few meetings. It was obvious that Perfect Stays held the same values as us and they spent a lot of time giving us very detailed advice. We initially thought our house was perfect, but after we had followed their advice, we could see that the advice given was honest and invaluable.
We started renting the house out from mid 2012 and were very pleased with the number, quality and value of bookings. In 2013, after putting up the prices to reflect the addition of more accommodation within the grounds, we have been really delighted with the number of bookings and the revenue. We are also pleased that we are getting quite a lot of repeat bookings, which suggests we have got something right.”
The Cove, Polzeath, North Cornwall
“We have rented our Cornish property through Perfect Stays for many years now. We could not ask for a more efficient, friendly and helpful service. We love how they keep us on our feet as owners, ensuring that all their properties are maintained at the high standard they and their guests expect. We could not recommend them more highly.”
Blue Elvin, Newlyn, West Cornwall
“When we began to set up Blue Elvin as a luxury holiday home we knew it would take a special company to market it properly. We tried a number of options, but from the moment we began talking to Emily about how best to adapt the house, we knew we had found the right place to go. Not only was she very knowledgeable about her customer base, she was also very sensitive to the style of the house and helped us make the right decisions at every turn. She has a great eye for detail, alongside a collaborative approach which made the process smooth and constructive all the way through.
And the same has been true of the whole Perfect Stays team which swung into action and raced to get the house up and running on the website to hit the summer season. The results have been fantastic. And what the company offers – and it really works – is a very proactive and hands-on interaction with their client list. It’s the way to go!”
Prennek House, Mawgan Porth, North Cornwall
“Perfect Stays have always been very responsive and helpful with any queries which we have had. The team are always prompt to deal with any issues which occur, either from our side, or the guests’, meaning communication is quick and effective between all concerned, so any niggles can be resolved quickly."
Phoenix House, Dartmouth, South Devon
“Perfect Stays have looked after our property for several years and we have been very pleased with what they have achieved for us. We have had advice from them on appropriate rental charges and have achieved more than 40 weeks a year bookings each year which obviously we are very pleased with. The team are helpful to deal with, proactive and keen to help both the guests and the owners."
”The Williams Family, Hertfordshire | November 2020, Trustpilot - Stayed at The Yellow Cottage
Because of Covid I had to transfer my 70th birthday celebrations with the family to January next year. Lindsay was fantastic, she was calm, empathic but very professional. She kept me informed of all the steps that were taking place. I would like to thank Lindsay and the owners for their understanding. I cannot praise Perfect Stays enough for setting my mind at rest and sorting out a very stressful situation.”