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Parking and WiFi are provided at all of our properties. One travel cot and one highchair are also available at each property as a minimum.
Perfect Stays was born in 2011, for those wanting more from self-catering holiday agencies. Now with more than 15 years of experience in the luxury travel industry, our founding vision remains true: to provide an exclusive, curated collection of holiday homes and enhance every stay through our concierge service and team expertise.
We believe that true luxury lies in the details — the personal touches that make you feel really cared for. It’s why our team goes above and beyond, and what makes their passion and enthusiasm infectious. We’re committed to providing a supportive, happy and healthy workplace. In our latest anonymous survey, 100% of our team said they feel proud to work at Perfect Stays.
We nurture positivity, personal development and inclusivity, and we invest in our people to ensure our team is challenged and fulfilled in whichever department they join. As you'll see below, we offer a number of increased benefits linked to position and length of service*. These benefits are reviewed annually and enhanced whenever possible.
As a Living Wage employer, we’re dedicated to providing a voluntary higher rate of pay that meets or exceeds the basic cost of living in the UK, ensuring our team can thrive both professionally and in their personal lives.
We’re an equal opportunities employer. We’re committed to creating a diverse and inclusive company culture, regardless of an individual’s gender, race, or background and so, we actively encourage applications from everyone, including those that are underrepresented in our workforce.
We're currently recruiting for the following positions. If you don't see any current vacancies, we're always open to hearing from passionate and enthusiastic individuals who have experience in the luxury travel sector. If this sounds like you, please feel welcome to get in touch with our team on info@perfectstays.co.uk.
1. Copywriting and Marketing Coordinator2. Senior Portfolio Coordinator
Our talented in-house Marketing team at Perfect Stays are looking for a passionate and highly skilled Copywriting and Marketing Coordinator to join them in our Wadebridge office. This is a full-time permanent position (40 hours per week).
Salary £26,500 pa
About the Copywriting and Marketing Coordinator position We’re looking for a pro-active individual to join our Marketing team with a keen interest in copywriting and impeccable writing skills. A strong proven ability is essential and a degree (or equivalent qualification) in English, Creative Writing, Media or Marketing will give candidates a competitive edge.
At the core of the role, our successful candidate will take responsibility for written content across our brand. They’ll have touchpoints in each department, and work effectively across our website and email marketing, plus guest and owner-facing communications. Example tasks include: writing effective and on-brief content for SEO, updating our lifestyle and owner blogs, and being the first point of contact during our new property set-up process.
It’s essential that candidates have an excellent grasp of all marketing fundamentals in order to support the wider Marketing team in a variety of tasks. This will involve completing administrative tasks, and attending photoshoots when required. To be considered for this role, a meticulous attention to detail, a creative flair and exceptional organisational skills are all must-have requirements. Full training will be given for the main tasks and responsibilities.
This is an exciting opportunity for someone looking to become a vital part of a multi-faceted Marketing team who specialise in luxury travel. It’s ideal for a creative writer who enjoys collaborating across teams to support marketing objectives. If you’re truly passionate about turning ideas into compelling stories that connect with a range of audiences, the role will offer task variation, great future prospects, and fantastic team incentives.
The position is fully office based and involves visiting properties and locations across the South West to capture content and attend photo and videoshoots. The role is Monday to Friday, however, our Christmas and New Year rotas may require working either a Saturday or Sunday depending on the particular year. Advance notice of Christmas working rotas is always given.
Main goals and responsibilities: • Create sophisticated, engaging written copy across multiple marketing channels, including our website, blog, and email campaigns. There will be a focus on drafting and updating property listings, including succinct overview descriptions and detailed floorplan write-ups. • Work collaboratively across departments to contribute to guest and owner-focused content. This involves taking a hands-on, proactive approach to ensure messaging is consistent, compelling, and aligned with our brand. • Support the Digital Marketing Manager by producing SEO-focused blog articles and website page updates that follow detailed briefs, ensuring content is engaging, on-brand, and optimised for search engines and AI-driven platforms • Report on the performance of content weekly, sharing insights with the Marketing team and contributing new ideas to drive stronger results • Contribute to the work involved at photo and video shoots across our portfolio when required. This can involve styling interior and exterior spaces, assisting photographers and videographers, managing lifestyle models, and reviewing on-the-day content. • Liaise with property owners and third parties including photographers, designers and agencies throughout the new property set-up process and beyond • Carry out a wide range of marketing administration tasks. These include: updating internal and guest-facing documents, designing and editing property floorplans for use across our website, managing inbound marketing enquiries and phone calls, and communicating with our Portfolio, Guest and Sales teams in a clear and timely manner.
We’re looking for the following skills and experience: • Educated to degree level with a good understanding of digital marketing fundamentals • Proven writing experience with the ability to create sophisticated and original content to tight deadlines • Confident working within strict brand guidelines and style guides, with a meticulous eye for editing and proofreading content • Outstanding written and verbal communication skills, with an excellent grasp of grammar and fastidious attention to detail • A creative flair and an interest in design, plus an understanding of how to select strong marketing images • An interest in photography and/or video creation, and the confidence to style beautiful interiors for photo and video shoots at our properties when required • Confidence speaking with property owners and third parties like photographers, designers and paid media teams. This includes a dynamic combination of in-person, telephone, and email communication. • The ability to take initiative and learn quickly in a fast-paced working environment. As well as exceptional organisational skills, a calm, confident attitude and the ability to multi-task are essential. • Strong work ethic, loyalty, and ambition to succeed • Proficient in Microsoft Office (Word, Excel, Outlook), Canva and the Adobe Creative Suite. Editing experience in Photoshop, InDesign and Illustrator are particularly desirable. Experience in email marketing software such as Mailchimp, Dotdigital or Klaviyo would be beneficial. • A strong local awareness of Cornwall and the South West • Clean driving license and own transport
How to apply: To apply, please email a covering letter to Content Marketing Manager, Sophie Boyce, telling us why you’d like to work for us and what you think you could bring to the role, together with an up-to-date CV, to careers@perfectstays.co.uk.
All applications must include a covering letter alongside your CV. Without this, your application won’t be considered.
We're looking for a Senior Portfolio Coordinator to join our friendly and professional Portfolio team at Perfect Stays. This is a full-time permanent position (40 hours per week) based at our modern Wadebridge office. This role also includes some Saturday work on a rota basis.
Salary £27,500 pa
About the Senior Portfolio Coordinator position If you love property, enjoy building long-term owner relationships, and take pride in delivering a high-touch luxury service, this is a brilliant opportunity to work with some of the South West’s most exceptional holiday homes.
We’re seeking a proactive and organised individual with a passion for customer care and strong communication skills. As a Senior Portfolio Coordinator, you’ll manage day-to-day relationships with a portfolio of property owners, supporting the successful rental and management of their homes. You’ll act as a key point of contact, delivering high-quality service, both over the phone and via email.
This role is particularly well suited to someone with experience in estate agency/lettings, property management, holiday lettings, account management, or a hospitality/guest-experience environment, who is used to managing multiple client or owner relationships at once.
This is a fast-paced and varied role, ideal for someone who enjoys multitasking, building relationships, and taking ownership of their work. You’ll collaborate with internal teams and external partners, ensuring that properties meet compliance standards, are marketed effectively, and are well-positioned to perform successfully.
Main goals and responsibilities: In this role, you’ll be responsible for the smooth onboarding and ongoing success of a portfolio of luxury holiday homes, acting as the owner’s day-to-day contact. Your responsibilities will include:
• Deliver outstanding customer service via phone and email to property owners • Act as the dedicated point of contact for a portfolio of owners, offering proactive advice and support to help maximise the rental performance of their properties • Build trusted, long-term owner relationships through clear communication, regular updates, and expectation management • Confidently handle sensitive or challenging conversations with owners (e.g. compliance requirements, performance improvements, or necessary changes) with professionalism • Liaise with internal teams (Marketing and Guest Experience Coordinators) and external suppliers to facilitate the onboarding of new properties • Manage administrative tasks related to property set-up, quality assurance checks, and property documentation • Ensure legal and compliance requirements are communicated and fulfilled for all properties • Conduct quality assurance checks and coordinate any follow-up actions needed • Support owners with performance-focused insights, using market knowledge, occupancy patterns, pricing feedback and booking trends to help optimise results • Contribute to the upkeep and clarity of company materials and property information • Support the wider team with general administration and ad hoc tasks.
We’re looking for the following skills and experience: • Strong customer service and communication skills, both written and verbal • Exceptional telephone manner and confidence speaking with high-value owners and external partner • Highly organised, with the ability to manage multiple properties/clients and priorities simultaneously in a fast-paced environment • Detail-orientated mindset with solid administrative and compliance-focused experience • Confidence working independently and collaboratively in a team environment • Problem-solving skills and a proactive, solutions-focused approach • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) • Proven account management or client portfolio experience in a service-driven sector • A full driving license and access to your own transport. How to apply To apply, please email a covering letter to Portfolio Account Manager, Paige-Amice Turner, telling us why you’d like to work for us and what you think you could bring to the role, together with an up-to-date CV, to careers@perfectstays.co.uk.
• 28 days’ holiday with an increased annual leave entitlement based on length of service • An enhanced sick pay scheme based on length of service • Enhanced maternity, paternity, adoption and compassionate leave based on length of service • A paid day off if you’re due to work your birthday • A paid volunteering day so you can support a charity close to your heart • Three additional days of flexible unpaid leave each year to cover those unexpected life events (or a longer holiday)! • Ongoing investment in training and personal development • Funded team drinks once a month • Funded quarterly team afternoons, including our annual Christmas party celebration • Occasional team stays at our properties • Breakfast cereals provided for all team members • Healthy workplace initiatives like a weekly fruit bowl, extensive kitchen equipment (think air fryers and Nespresso coffee machines), wellbeing workshops, discounted surfing lessons and ad-hoc concierge experiences. Plus, most of our Management team are certified Mental Health First Aiders, so you'll always have somewhere to turn when needed.
*Some of our enhanced benefits are awarded on the successful completion of the probation period, and others after a set length of service.
“The service Perfect Stays provided from the point of booking, ahead and during our holiday was excellent.”
The service Perfect Stays provided from the point of booking, ahead and during our holiday was excellent.
